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Community Manager

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We're seeking a Community Manager to lead and inspire our client/member relations and studio management.

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Overview

This is a wonderful opportunity to join a growing organization that deeply values its people, its wider community, and the remarkable power of mindfulness to change our lives and our world for the better. Pause is a trusted leader in the modern mindfulness movement. Our mission is to help people become mindful leaders in their personal lives, workplaces, and communities by creating space for what matters most and developing a deep inner reservoir of resilience, love, and wholeness that ignites their life and heals the world. Join us!

Job Title: Community Manager

Reports To: Cofounders, Ryan Kenny + Rena Satre Meloy

Summary

The Community Manager is responsible for overseeing and organizing all studio/virtual community offerings and managing the Portland-based studio. They are highly detail-oriented, organized, and able to keep track of multiple moving parts to support the Pause brand. They also value connection and community, are a natural people-person, and will provide an extraordinary experience for Pause community members. 

Responsibilities

  • Brand Ambassador - Nurture, celebrate, and engage Pause community members. Represent Pause in a positive, professional manner at all times and demonstrate Pause’s core values. 

  • Platform support- Manage MindBody Online (MBO) + FitGrid + web-based softwares for scheduling, registration, and technical issues.

  • Operations - Manage class/workshop/course/events schedule + coordinate teacher substitutions. Assist with physical studio operations (virtual and in-person).

  • Customer Service - Respond to general inquiries, via phone and/or email, in a timely and professional manner. Manage Pause Membership program.

  • Communications – Create + manage ongoing, inspiring, connecting communications (e-newsletters, emails, texts, phone calls, snail mail) with current and prospective members.

  • Programming - Become familiar with all regular course offerings and special events to educate guests and staff on offerings.

  • Sales - Assist with achieving marketing and sales initiatives for Pause.

Required Competencies and Skills

  • Detail-oriented, strong organization + time management skills

  • Strong problem solving + creative thinking skills

  • Demonstrate initiative, prioritization and task completion

  • Solution-oriented (comes to the table with multiple solutions to problems)

  • Strong interpersonal skills for optimal relationship building + member experience/engagement

  • Punctual, responsible, reliable

  • Ability to work both independently and as part of a team

  • Passion for meditation, health, wellness, and conscious leadership

Preferred Competencies and Skills

  • Previous management experience in wellness, retail, or similar industry

  • Proficient in MindBody Online software

  • 1 year customer service experience

  • Retail opening & closing responsibilities

Location

  • Portland, Oregon (must be local)

  • There will be some flexibility to work remotely, but this is primarily an on-site position

Salary

  • Hourly Pay ($16-20/hour DOE)

  • Part-time Position – 20 hours per week (opportunity to grow into full-time)

  • Free Pause membership and attendance to all offerings

Community

We are committed to creating a diverse and inclusive team, intentional pathways and spaces for healing, and an open-hearted community that nurtures inner peace and wholeness for everyone. If you share our values and passion for mindfulness, you’ll find a home here at Pause. 

**All candidates are encouraged to apply.**

This position has been filled.

Thanks for your interest! Please stay tuned to our Careers page for future job openings. 

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